Emergency plumbing
Burst pipes, water through the ceiling, no water at all. Call and we'll help you make it safe, then sort the repair.
Pick the problem that sounds most like yours. Each page explains the signs, what to do right now, and what happens when you get in touch.
Not sure which it is? Call and describe it — that's what the phone call is for.
Needs attention now
If water is escaping or a drain is backing up, call 01223 482425 rather than sending a form.
Burst pipes, water through the ceiling, no water at all. Call and we'll help you make it safe, then sort the repair.
Sinks, toilets, showers and outside drains that won't clear. We find the blockage, clear it and tell you what caused it.
Repairs and fitting
Leaks, pipework, hot water and new fittings — we'll agree the work and a time with you.
Slow drains, smells that come and go, blockages that keep coming back. We clean out the build-up, not just the latest blockage.
Dripping taps, running toilets, damp patches and pipes weeping under the sink. Traced back to the source and repaired.
Split, corroded, frozen or badly joined pipes. Repaired, or replaced where repairing would only move the problem along.
No hot water, a leaking cylinder or an immersion heater that's stopped working. Diagnosed, repaired, or replaced where needed.
New taps, sinks, toilets and showers fitted properly — connected, sealed and tested — whether you've bought them or need advice on what to buy.
Not sure what you need?
Most plumbing problems are easier to describe than to name. Tell us what you can see and hear, and we'll work out the rest.
How it works
Call, or send a callback request. Tell us what's happening, where you are and how urgent it feels.
We ask a few questions, and look at photos if you have them, to understand the job before we arrive.
We explain what needs doing and what it costs. Nothing goes ahead without your say-so.
We test the repair, clear up after ourselves and tell you what we did.
Work on gas appliances must be done by a Gas Safe registered engineer, and new electrical circuits by a qualified electrician. If your job needs either, we'll tell you when you call — before anyone sets off.
Call and describe the problem. We'll tell you what we think it is, what's likely to be involved, and what happens next.
Not urgent? Send an enquiry and we'll get back to you.