Pipe repairs & replacement
Split, corroded, frozen or badly joined pipes. Repaired, or replaced where repairing would only move the problem along.
Hot water problems and water heaters
No hot water is miserable, especially with a household to wash. The problem might be the cylinder, the immersion heater, a valve or the controls.
We work out which, explain it, and fix it — or tell you honestly if the job needs a different kind of engineer.
Talk to us about hot water
Urgent problem?
Call 01223 482425Not urgent, or want a quote?
Send an enquiryCommon problems
Hot water problems we look at.
Tell us which of these sounds most like yours.
No hot water at all
Taps run cold, even though the heating may still be working.
Water only lukewarm
Often a thermostat, an immersion element or a valve that isn't opening fully.
Leaking hot water cylinder
Water around the base of the cylinder, or dripping from a valve or connection.
Immersion heater not working
The switch is on but the water stays cold.
Hot water runs out quickly
A cylinder that used to last a household now runs cold after one bath.
Noisy cylinder or pipes
Banging, hissing or knocking when the water heats up.
Before we arrive
Quick checks before you call.
These solve more hot water problems than you'd think.
- Check the immersion switch is on, the fuse hasn't tripped, and the timer hasn't reset after a power cut.
- If the cylinder is leaking, turn off the cold water feeding it and switch off the immersion heater.
- Note the make and model from the label on the cylinder or water heater — a photo is perfect.
- If your boiler is showing a fault code, write it down.
How we help
What we can help with.
We find out why the hot water has stopped or dropped, then put it right.
- Diagnose why your hot water has stopped or isn't hot enough
- Repair or replace immersion heaters and cylinder thermostats
- Fix leaking cylinder valves and connections
- Replace vented (gravity-fed) hot water cylinders
- Give honest advice on whether to repair or replace
What happens next
What happens when you contact us.
- Step 1
Tell us about your system
Cylinder, combi boiler or electric water heater, and what's changed. A photo of the label helps.
- Step 2
We check it's the right job for us
If it needs a Gas Safe engineer, we'll tell you there and then.
- Step 3
We diagnose and agree the fix
We find the fault and explain the options and costs before doing any work.
- Step 4
Repaired and tested
We run the hot water and check for leaks before we leave.
Questions
Hot water: common questions.
Something else you'd like to know? Call 01223 482425 or email us.
Why do I have heating but no hot water?
On a system with a hot water cylinder, it's often a motorised valve, the programmer or the cylinder thermostat. On a combi boiler, it's usually a fault inside the boiler, which needs a Gas Safe registered engineer.
Do you work on gas boilers?
Gas work must be carried out by a Gas Safe registered engineer. Ask us when you call and we'll tell you whether we can help with your boiler, or point you in the right direction.
Should I repair or replace an old cylinder?
If the cylinder itself is leaking, it usually needs replacing. If it's a valve, thermostat or immersion heater that's failed, those can normally be replaced on their own for much less.
Related
Related services.
Leak repairs
Dripping taps, running toilets, damp patches and pipes weeping under the sink. Traced back to the source and repaired.
- Call if urgent
Emergency plumbing
Burst pipes, water through the ceiling, no water at all. Call and we'll help you make it safe, then sort the repair.
Tell us about the job.
Call or send a callback request. We'll ask a few questions, explain what's involved and agree a price and a time with you.
Not urgent? Send an enquiry and we'll get back to you.
- 24/7 emergency line
- Urgentplumbing01@gmail.com
- See the areas we cover